Apple
Product Case Study
Describe:
- The daily steps tracking feature offers users an effortless way to monitor their physical activity.
- It gives users insights into their daily mobility, potentially encouraging them to move more.
- The feature also allows Apple Health to understand a user's physical activity patterns better, enhancing the app's ability to offer personalized health suggestions.
Feature Goals:
- User Engagement: Increase user interaction with the Apple Health app.
- Physical Activity: Encourage users to move more.
- Personalized Insights: Offer better suggestions based on daily step count.
User Journey:
- User opens the Apple Health app.
- User checks the daily step count on the dashboard.
- User goes about their day, checking the step count intermittently.
- User feels encouraged to walk more to reach the daily step target.
- User monitors their daily, weekly, and monthly step patterns for health insights.
Success Metrics:
- Is the feature discoverable? Measure the percentage of users who use the daily steps feature out of the total Apple Health app users.
- Are users using the feature as intended? Track the daily active users (DAU) of the daily steps feature.
- Is usage of the feature growing? Monitor the growth rate in DAU over time.
- What is driving usage of the feature? Segment usage by user demographic characteristics (age, gender, geography, etc.)
- Does the feature increase engagement? Compare the average session duration of users who use the steps feature versus those who don't.
- Does the feature encourage physical activity? Monitor the average daily steps count and see if it increases over time.