Define Feature:

Zoom's breakout rooms feature is designed to enhance the platform's functionality for meetings, webinars, and virtual events. It allows the meeting host to create separate sub-meetings within the main session, enabling participants to collaborate in smaller groups. This feature is particularly useful for facilitating discussions, group work, workshops, and team-building activities in a virtual environment.

User Journey:

Joining the Meeting → Announcement of Breakout Rooms→ Breakout Room Assignment→ Participation in Breakout Discussions→ Host Communication and Assistance→ Return to Main Session→ Sharing Insights→ Conclusion and Meeting End

Metrics:

Usage and Adoption:

• Breakout Room Utilization: Measure the frequency and extent to which users leverage the breakout rooms feature in Zoom meetings. Are hosts actively using it to create breakout sessions?

Participant Engagement:

• Time Spent in Breakout Rooms: Analyze the average duration participants spend in breakout rooms during a meeting. Longer engagement in breakout sessions may indicate the feature's effectiveness.

User Feedback and Satisfaction:

• User Ratings and Feedback: Collect user ratings and feedback specific to the breakout rooms feature. High user satisfaction and positive comments indicate its success.

Meeting Effectiveness:

• Meeting Outcomes: Evaluate the outcomes of meetings that incorporate breakout rooms. Did the feature contribute to more productive discussions and collaboration?

Host and Organizer Metrics:

• Ease of Use: Assess the host's experience with setting up and managing breakout rooms. High ratings for ease of use are indicative of success.
• Organizer Control: Analyze whether organizers find it easy to control the breakout room settings and access participant data.

Enterprise and Educational Adoption:

• Enterprise and Educational Adoption: Track the adoption of breakout rooms among enterprise users and educational institutions, as these sectors often use Zoom for large-scale meetings and virtual classrooms.