QA is the process of ensuring that products and services meet quality standards.

Quality assurance (QA) is a process used in product management to ensure that a product meets certain standards of quality before it is released to the public. It involves testing the product for any defects or issues, and making sure that it meets the requirements of the customer. QA also involves verifying that the product works as intended and that it meets all safety and regulatory standards. Quality assurance is an important part of product management, as it helps to ensure that customers receive a high-quality product that meets their expectations.

1. Establishing and maintaining quality standards: Quality assurance involves setting and maintaining standards for the quality of products or services. This includes defining what the acceptable level of quality is, as well as developing processes to ensure that this level is met. 2. Testing products or services: Quality assurance involves testing products or services to ensure that they meet the established standards. This can include testing for functionality, usability, performance, reliability, and other factors. 3. Monitoring processes: Quality assurance also involves monitoring processes to ensure that they are being followed correctly and consistently. This includes tracking production processes, inspecting materials used in production, and verifying that all steps in a process are being completed correctly. 4. Documenting results: Quality assurance also involves documenting results from tests and inspections to ensure that any issues are identified and addressed quickly. This documentation can be used to track trends over time and identify areas for improvement in the future.