Uber

Sr Product Manager, GenAI

Mid-Level
Full-Time
Bangalore
Product

About 

Uber

Uber sends billions of messages to our users across channels such as Email, Push, SMS, WhatsApp, and in-app surfaces, through an internally built CRM system. Today, much of our marketing work, including audience selection, content design, campaign setup, performance review, are manual.

Your Responsibilities

  • Build tools to increase efficiency of marketing teams e.g., content review co-pilot for content quality, automated visual quality checks, etc.
  • Develop intelligent assistants that help marketers identify new opportunities (e.g. segments we don't communicate with today, trending issues that can resonate with customers, etc.)
  • Evangelize the use of AI in marketing within Uber and help drive adoption across global teams.
  • Partner with Marketing, Product, Legal, and Operations teams to understand pain points and define high-impact AI use cases across content generation, creative review and campaign planning
  • Prioritize across a broad set of stakeholders and use data to drive product decisions and trade-offs.
  • Develop a vision and roadmap, plan deliverables, design, and launch products that are scalable, secure, and privacy-safe.

Required Skills and Experience

  • 8+ years of product management experience, including launching 0-to-1 products.
  • Hands-on experience building or working with AI/ML-based platforms
  • Basic understanding of how Marketing Tech (Email, Push, SMS) works.
  • Strong analytical and problem-solving skills
  • Demonstrated ability to lead cross-functional teams, prioritize based on business impact, and communicate clearly with stakeholders at all levels.
  • Preferred Qualifications ----
  • Master's degree in Computer Science, Engineering, or an MBA.
  • Expertise with Digital Marketing / CRM space
  • Deep knowledge of the industry trends in Gen AI

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