We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.

• Lead product strategy and development of the Agent Platform charter owning the internal CRM solution along with the Agent Assist suite of capabilities
• Work closely with a substantial global community operations organization to integrate business processes and policies onto the platform
• Collaborate with design team and guide their investments for research, prototyping, experimentation, and overall design thinking
• Be incredibly truth-seeking. Collect whatever data is necessary to inform product direction, whether in the form of competitive intel, rider behavior or other business metrics. Solicit and welcome critical feedback.
• Drive innovation, definition, deliverables planning (roadmap) and design of entirely new Uber products and product features to deliver against team and company goals. Requires challenging all members of cross-functional team (engineering, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
• Make tradeoff decisions based on technical and business insights and experimentation
• Monitor and measure launched products and feed insights back into product development process to drive growth
• Clearly communicate product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal stakeholders to Uber executives, employees to riders.

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• A computer science undergraduate degree or other engineering degree equivalent.
• 7+ years of product experience delivering highly successful and innovative products or platforms.
• Data-driven decision-making ability.
• Design thinking and customer-centric approach to building, experimenting, and iterating products
• A "driver" personality - constantly pushing toward clarity and delivery while balancing the need for great collaboration.
• High standards across the board - from your own contributions to the people you work with to the products you work on.
• Grittiness: You don't hesitate to take initiative and address something hands-on, you persevere when others give up.
• Passion for Uber's mission and the company's hybrid technology/operations nature.
• A deep desire to grow and learn.