This role is for one of Weekday's clients

• Product Strategy (Ownership & Execution):
  • Own product strategy, vision, and roadmap across field operations, order fulfillment, delivery tracking, partner tools, and SAP integration layers
  • Approach every problem with first-principles thinking — breaking down complex operations to reimagine scalable solutions
  • Champion user research and service design methodologies to build for diverse personas: delivery staff, contractors, designers, warehouse teams, and homeowners
  • Use a data-informed approach to drive product decisions — balancing intuition with deep cohort insights, funnel diagnostics, and impact simulations
  • Create rapid feedback loops through prototypes, usability testing, and structured pilots before scaling
• AI-First Process Innovation:
  • Apply AI/ML techniques to predict delays, auto-escalate site issues, and proactively resolve delivery bottlenecks
  • Introduce automation and data-driven decision systems to reduce rework, defect rates, and site-level dependencies
  • Use GenAI and intelligent workflows to improve Ops team productivity and reduce manual decision-making
• Stakeholder Management:
  • Work closely with Business, Ops, Customer Experience, Franchising, and Finance teams to align on goals and KPIs
  • Translate real-world operations challenges into scalable, tech-first solutions used by 1000+ Project Managers, Designers, Vendors & Delivery Members.

• Bachelor's of Technology/MBA or equivalent degree programme
• 5+ years of product management experience, including at least 2 years building Ops-Tech or PartnerTech products
• Ability to work in high-velocity, ambiguous environments with a strong sense of ownership
• Experience in consumer-tech or high-growth startups is a bonus