MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data. We work with financial institutions, retailers, telecommunications organizations, travel companies, and more
• Own, define and deliver end-to-end strategy for multiple features for the products from inception to launch
• Design and conduct user research, including customer interviews, to deepen understanding of customers’ pain points, motivations and opportunities
• Work closely with engineering teams, designers, and operational teams to prioritize development efforts as they align against product strategy
• Determine release goals for the platforms and prioritize assigned features
• Ensure consistent alignment between business priorities and development objectives
• Oversee timely and high-quality execution of the creation of technical requirements
• Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
• Translate business priorities into clear, actionable technical requirements for the engineering team
• Identify issues that will keep the platform features from delivering on time and/or with the desired requirement and communicate to the leadership
• Promote internal and external feature adoption
• Partner with internal teams to answer product questions and provide product support
• Provide input into product pricing and our go-to-market strategy
• Exhibit expertise within the platform feature area and coordinate with interdependent teams
• Proficient agile product management experience in analytical products and business intelligence solutions
• Extensive experience in managing analytical solutions designed for payments or related financial services sectors preferred
• Experience designing, executing, and distilling user research to drive value for the customer, an outstanding user experience and stickiness
• Keen understanding of competitive offerings and industry trends in the data monetization, self-service analytics and predictive insights space, and the ability to translate that understanding into meaningful actions and enhancements
• Proven track record collaborating in cross-functional teams to deliver outstanding products and features
• Knowledge and skills using product management tools, (e.g., market and product plans, project timelines, marketing research, pricing, business case development)
• Bachelor’s degree in business or relevant experience
• Technical background (e.g., Computer Science or related field) a plus
• Experience in the payments industry with data insights a plus
• Certifications in product management and agile processes will be an added advantage
• An advanced degree is helpful