Ebay

Product Manager II – Seller Experience

Mid-Level
Full-Time
Bangalore
Product

About 

Ebay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Your Responsibilities

  • Optimize core product experience for our sellers by developing tools and services that enable in store transactions, including point of sale services.
  • Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools for point of sale and in store services.
  • Define and drive the product vision and strategy, measuring and achieving ambitious goals, while effectively navigating challenges and temporary setbacks.
  • Develop software product definitions, from initial value propositions and use cases to individual features and workflows.
  • Oversee and manage planning, execution, and delivery of the project by managing timelines, resources, stakeholder alignment, managing risk, and escalating if needed
  • Communicate the goals and guide the delivery of product solutions, including defining roadmaps, managing backlogs, setting milestones, and overseeing go-to-market plans.

Required Skills and Experience

  • 7+ years of product management experience, including subject matter expertise in B2B products and services, both within the United States and internationally.
  • Hands-on experience managing SaaS and in-store products, especially those related to point of sale and requiring API integrations.
  • Demonstrated experience in launching and driving iterative enhancements in the point-of-sale space.
  • Ability to coach and guide cross-functional teams in a collaborative environment influencing outcomes without supervisory authority.
  • Capability to manage all aspects of project execution, organization, and coordination while leveraging support as needed for optimal execution.
  • Effectively participate in technical discussions and collaborate with design, engineering and operations teams.  
  • Excellent written and verbal communication skills with the ability to convey complex technical concepts to diverse audiences.
  • Ability to challenge conventional thinking and gain stakeholder buy-in to implement new ideas to improve business results.
  • Establish and define programs goals, key phases, and RAID framework while anticipating, addressing, and communicating program-level issues, changes, and resolutions to drive successful program outcomes.
  • Ability to define user stories, epics, experiential goals, and behavioral success requirements to ensure effective and clear product development process.
  • Lead discussions with diverse and sometimes conflicting points of view fostering alignment to reach influence and guide them to decisions and finality.
  • Assess, evaluate, document, and socialize program-level customer needs, value propositions, and user journeys, effectively balancing and prioritizing competing user needs / values.

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