CIEL Chennai refers to CIEL HR Services Private Limited's presence in Chennai, India, a major talent solutions provider offering recruitment, staffing, HR consulting, payroll processing and training/skilling services, using technology and analytics to connect talent with various industries like IT, BFSI and Healthcare.

Role Purpose -

We are looking for a high-ownership Product Manager who can take accountability for business outcomes, not just feature delivery.
This role requires someone who can drive user adoption, revenue growth, platform modernization, cost discipline, and delivery excellence while working deeply with engineering teams.

This is a hands-on product leadership role that will play a key part in scaling our digital platforms and transforming them into revenue-generating, customer-loved products.

Key Responsibilities -

1. Product Strategy & Roadmap Ownership
- Own product roadmap aligned to business growth, customer outcomes, and platform modernization goals
- Translate business objectives into clear epics, features, and measurable outcomes
- Define and maintain product OKRs, KPIs, and north-star metrics

2. Metrics, Adoption & Business Outcomes - Own and track product success metrics, including:
- User adoption & engagement
- Conversion funnels & retention
- Revenue per user / per client
- Feature utilization
- Cost-to-serve and platform efficiency
- Continuously identify opportunities to improve adoption, monetization and operational efficiency

3. Revenue & Cost Accountability
- Drive revenue enablement features, pricing levers, and upsell/cross-sell opportunities
- Work with finance and leadership to support:
- Revenue forecasting
- Cost capitalization (CapEx / OpEx planning)
- ROI measurement for product initiatives

4. Engineering Collaboration & Delivery Excellence
- Partner deeply with engineering teams to:
- Convert roadmap into delivery commitments
- Own backlog prioritization and sprint outcomes
- Ensure on-time, on-scope, high-quality releases
- Actively manage dependencies, risks, and delivery health

5. Stakeholder Management & Turnaround Leadership
- Drive alignment across business, sales, operations, compliance, and engineering
- Build strong stakeholder buy-in through crisp documentation, business cases, and executive updates
- Take ownership of turnaround initiatives — fixing low adoption, broken workflows, legacy tech debt, and underperforming features

‍

What We’re Looking For:

- 4–6 years of product management experience in B2B / SaaS / enterprise platforms
- Strong product fundamentals – PRDs, user stories, roadmaps, OKRs, metrics, and backlog ownership
- Proven ability to drive user adoption, revenue outcomes, and delivery predictability
- Experience working closely with engineering teams (Agile / Scrum / Kanban)
- Strong analytical mindset – comfortable working with metrics, funnels, and financial models
- Excellent written & verbal communication – can influence CXOs, sales, and tech teams

Good to Have:
- Experience in HRTech / FinTech / GovTech / RegTech / Platforms / Marketplaces
- Exposure to pricing, monetization, and platform modernization programs
- Prior experience in turning around underperforming products or modules

Behavioral Expectations:
- High ownership and accountability
- Data-driven decision maker
- Outcome-focused, not output-focused
- Comfortable in ambiguity and fast-moving environments
- Strong sense of urgency and bias for action

‍