SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

• Own the full product design lifecycle for major platform features, from discovery and user research through high-fidelity mockups and interactive prototypes.
• Conduct and synthesize qualitative and quantitative user research (interviews, usability tests, analytics) to inform design decisions.
• Maintain and evolve components in our design system to ensure visual consistency and scalability.
• Collaborate closely with Product Managers to define requirements, write clear design briefs, and align on success metrics.
• Lead design critiques and drive consensus across stakeholders.
• Partner with Engineering to validate feasibility, iterate on solutions, and ensure pixel-perfect implementation.
• Present design concepts and user flows to stakeholders, incorporating feedback and driving alignment.
• Analyze post-launch performance data to identify opportunities for iteration and optimization.
• Help shape design standards, and documentation to improve efficiency and quality.

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• 5+ years of professional product design experience, preferably in a SaaS or B2B environment.
• Strong portfolio demonstrating user-centered design process, problem framing, and polished end-to-end solutions.
• Advanced proficiency in Figma for wireframing, prototyping, and design system maintenance.
• Experience running user research and interpreting analytics.
• Deep understanding of interaction design principles, visual design, and information architecture.
• Excellent communication and presentation skills, with the ability to influence cross-functional partners.
• Experience in mobile & responsive web design
• Familiarity with accessibility standards (WCAG), inclusive design methodologies.
• Familiarity with front-end implementation constraints.
• Ability to work in a fast-paced, agile environment.
• Experience mentoring or leading junior designers.
• Bachelor’s degree in design, HCI is preferred, or related field (or equivalent practical experience).

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