toggl

Head of Product

Senior Level
Full-Time
Remote, Europe
Product

About 

toggl

Toggl builds work tools to elevate your productivity and eliminate stress. Toggl Track is a leading online time tracking tool. It allows users to track the time spent on various projects, then analyze and improve their productivity. Set it up from scratch in less than a minute, sync it with a web tracker, desktop widgets, and mobile apps and get tracking!

Your Responsibilities

  • Define and execute a product strategy driving Toggl’s short and long term revenue goals and company mission.
  • Identify opportunities to expand into upmarket segments while retaining a strong foothold in SMBs.
  • Optimise growth through data-driven decision-making, leveraging product analytics, A/B testing, and customer insights to identify opportunities and enhance user engagement.
  • Champion lean research methodologies to ensure efficient, evidence-based decision-making without overburdening teams with unnecessary processes.
  • Balance data-driven methods with an instinctive understanding of, and obsession for, beautiful customer experiences.
  • Partner with Marketing, Sales, and Customer Success to optimise customer acquisition, retention, and expansion. Collaborate with the executive team to define go-to-market and revenue strategies.
  • Lead by example: Be hands-on when necessary, offering direct guidance to identify and resolve product issues efficiently. Mentor a diverse group of product managers and designers, cultivating a culture of strategic partnership where both roles play a key role in user research and discovery
  • Improve execution speed while maintaining high standards, instilling a culture of delivering thoughtful, ambitious MVPs and creating scalable, repeatable processes for experimentation and implementation that reduce ambiguity and facilitate effective decision-making.

Required Skills and Experience

  • Proven experience in B2B SaaS and PLG environments, ideally in companies scaling between $20M-$50M ARR.
  • Strong product sense, with an instinctive ability to identify what makes a great product and guide teams to execute accordingly.
  • Proven success balancing upmarket expansion with SMB self-serve growth in a SaaS environment, with a nuanced understanding of their differing needs.
  • Excellent situational leadership skills, knowing when to delegate, coach, or step in to address challenges.
  • Comfortable navigating both strategic and tactical aspects of product leadership, with the ability to zoom in and out as needed.
  • A confident yet pragmatic approach to experimentation, where decisions are made boldly, validated thoughtfully, and where outcomes, whether success or failure, are owned and learned from.
  • An expert communicator, capable of translating complex product strategies into clear, actionable plans for diverse audiences within the company.

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