Slack

Director, Product Management, Slack Integrity - Slack

Senior Level
Full-Time
Remote
Product Management
500+ Employees

About 

Slack

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Your Responsibilities

  • Prototype, build and deliver Slack features and internal tooling related to safety, content moderation, as well as spam and abuse prevention.
  • Build and evolve the T&S strategy and roadmap aligned with policy, enforcement, and research across Slack and through partnership with the larger Salesforce org.
  • Collaborate with the rest of Slack Product & Engineering on the boldest new features.
  • Monitor trends in the trust and safety space to develop innovative features that bring relevant capabilities to Slack customers and meet evolving regulatory requirements.
  • Inspire leadership and cross-functional peers on our product vision and solutions, working collaboratively with engineering, design, research, and other PMs to drive work forward.
  • Implement at a fast pace with a focus on user experience, impact, and learning, making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.

Required Skills and Experience

  • 8+ years of Product Management experience in trust and safety across consumer products or in the Enterprise landscape.
  • Experience in a large scale, global organization that requires multi-country approaches.
  • Proven track record of prototyping and launching products in ambiguous and evolving settings.
  • Deep understanding of trust and safety industry standards and ability to translate legal requirements into T&S software.
  • Sufficient technical domain expertise to drive alignment on technical requirements with anti-abuse and security stakeholders.
  • Experience developing or working with T&S systems that leverage machine learning model development and detecting unsafe content is a plus.
  • Customer empathy and product craft, with a strong attention to detail.
  • Excellent communication skills, whether working with executives, cross-functional partners, or when mentoring peers.
  • Tolerance for ambiguity, creativity in strategy and execution tactics, and always improving the status quo and moving things forward.
  • You are a humble and collaborative teammate who believes that the whole is greater than the sum of its parts.

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