Toasttab

Director of Product Management, Risk & Fraud

Senior Level
Full-Time
Bengaluru, Karnataka, India
Product Management

About 

Toasttab

Toast is dedicated to building the platform that helps restaurants and local businesses thrive - empowering them to adapt, take control, and focus on what they do best: growing the businesses they love. Because our technology is purpose-built for their needs, customers trust us to deliver today while investing in the innovations that will power their future.

Your Responsibilities

  • Serve as the product leader for Risk, Fraud & Onboarding for Toast’s vast ecosystem - spanning merchants, guests, employees and suppliers
  • Drive a unified strategy across Payments, Embedded Finance, Team and Supplier Management to power rapid, sustainable and scalable growth
  • Launch meaningful products solving nuanced problems working across teams (including Risk, Data Science, Identity, Security) and geographies (US, Ireland, India).  
  • Coach and grow the Risk & Fraud product team. Beyond, provide mentorship to local R&D talent.
  • Anticipate and resolve strategic issues that impair the product and technical team’s ability to deliver
  • Work across Toast with other organizations such as hardware, marketing, sales, finance, data science, operations and customer success.

Required Skills and Experience

  • 15+  years of product management experience (including some years at a principal or leadership level) with successive growth in responsibilities along with experience in managing product managers and a portfolio of products
  • A track record of success (and enjoyment) in people leadership, building high performing product management teams, and developing exceptional talent
  • Experience managing product managers
  • Strong understanding of payments and financial services
  • Excellent oral and written communication skills
  • Experience building strategic partnerships with vendors and suppliers
  • Proven experience in bridging the technical and business sides of projects, including the desire to lead through collaboration
  • Proven time management, prioritization and organizational skills (must be able to prioritize workload and meet deadlines)
  • MS, MTech, MBA preferred
  • Previous experience working in financial services preferred

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