Riti Malhotra

Lead Product Manager

Dunzo

Ex: Zomato, Phonon, Barclays

Career Milestones

For me the biggest moment / turning point was when I successfully transitioned from a flourishing decade long banking career to Product Management. It was a difficult but a very fulfilling transition and I am proud that I finally took the plunge and followed my passion

Organization and You

The great thing about Zomato is that there is no limit to what you can do here. It also has a customer obsessed Product team that aligns with my focus on improving UX and always keeping the customer first. There is nothing “typical” about my day here and everyday is different !

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Core Competencies

Customer Empathy
UX

Go to food for thought

There is a lot of information online that can be utilised based on what one needs to find out. I usually go through articles written by Product gurus such as Marty Cagan. There are also social media groups of PMs that I am part of where I get to learn from the experience of others.

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Favorite Products

Whatsapp – for being so intuitive and easy to use. It shows how sometimes it’s best to do just one thing ..perfectly

Milkbasket – for its product market fit and focus on solving customer pain points

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