Whatfix is the #1 Digital Adoption Platform (DAP) for Enterprises. We are disrupting the way Learning, Training and Application Support content is consumed. We provide large enterprises (Mostly Fortune 500 companies) with a SaaS platform that helps accelerate product adoption and reduce support/training efforts by providing Contextual and Step by step guidance inside any web application at the exact time a task is being performed. The product has redefined the way companies onboard, train, and provide support to users.
Gain deep understanding of enterprise platform needs that will enable them to onboard faster
Build a strategy for and deliver on platform capabilities driving the success of the platform that will be used by both internal and external customers
Develop and maintain a product roadmap that is aligned with stakeholders adapting to customer and market needs.
Translate product roadmap and plans into detailed requirements identifying the end state breaking down them into iterations by working with target customers & development teams with a bias towards faster time to market
-Ability to stack rank stories with effective balance of customer benefit/value, applicability to broader target market and utilisation of development resources
-Build consensus across stakeholders - Customer, Customer Success, GTM and engineering clearly articulating the product decisions and choices
-Drive product launches working with product marketing, engineering and sales
-Act as a product evangelist to build awareness and understanding for both internal and external stakeholders
Inspiring and energising development teams for the betterment of our customers
2 years experience as a Product Manager in the B2B/Enterprise market
-Technical know-how and domain knowledge of cloud platforms like AWS, Azure.
-Operational experience in complex deployments, including defining, measuring, and monitoring SLAs towards reliability goals.
-Experience making decisions based on validated learning, qualitative and quantitative data analysis.
-Excellent written and verbal communication skills